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Spiti Valley Bike Tour - 8 Days / 7 Nights

Spiti Valley Bike Tour - 8 Days / 7 Nights

Starting from

On Request

Duration8 Days / 7 Nights
PaceBalanced
Destinations5 Places
Travel StyleScenic
Overview
ItineraryInclusionsLogisticsTo PackPolicy
Overview
ItineraryInclusionsLogisticsTo PackPolicy

About this experience

An 8-day, 7-night motorcycle circuit from Delhi to Spiti Valley and back - Narkanda, Chitkul, Nako, Tabo, Kaza, Key Monastery, Chandratal and the Atal Tunnel. 1,800+ km of Himalayan riding, with a support vehicle, mechanic, and overnight stays in guesthouses and camps.

Day by day

Day1

Day 1 — Delhi to Narkanda Route: Delhi → Shimla → Narkanda (approx. 380 km, 10-11 hours)

An early start - 5:00 AM departure from Delhi (Karol Bagh or Majnu ka Tila, depending on the pickup point). The ride goes north on NH-5 through Panipat, Ambala, and into Himachal at Parwanoo. The climb begins at Solan - the road narrows and starts to wind. Lunch stop at Shimla (approx. 8 hours from Delhi) or a dhaba below it, depending on timing. From Shimla, the ride continues on NH-5 toward Narkanda - 65 km of pine forest and apple orchards, with the Sutlej valley opening up on the right. Narkanda sits at 2,708 m and is the first real mountain halt of the trip. Arrive by evening, check into a guesthouse or hotel, and rest - tomorrow is Chitkul.

Places & Experiences:

  • NH-5 ride through Panipat, Ambala, Parwanoo

  • Shimla (lunch stop, brief)

  • Narkanda (2,708 m, apple orchards, pine forest)

Travel Flow: Early morning departure from Delhi → highway ride → lunch at Shimla → afternoon ride to Narkanda → evening check-in

Overnight: Narkanda (guesthouse or hotel, twin/triple sharing)

Meals: Dinner

Important: This is the longest riding day of the trip - 380 km and 10-11 hours including breaks. Riders must be comfortable with 8+ hours in the saddle on day one. The support vehicle carries luggage - you ride with a small tank bag or tail bag only. Delhi–Shimla traffic can add 1-2 hours on weekends and holidays.

Day2

Day 2 — Narkanda to Chitkul via Sarahan Route: Narkanda → Rampur → Sarahan → Jeori → Karcham → Sangla → Chitkul (approx. 210 km, 7–8 hours)

Leave Narkanda by 7:00 AM. The road descends to the Sutlej at Rampur (approx. 60 km) and then follows the river upstream - this stretch is fast and scenic. Turn off at Jeori for Sarahan (approx. 17 km uphill) - the Bhimakali Temple here is a 1,000-year-old complex with a mix of Hindu and Buddhist architecture, and the drive up is worth the detour. Backtrack to Jeori and continue toward Karcham, then turn onto the Hindustan-Tibet Highway toward Sangla. The road to Chitkul climbs steeply through Sangla (2,680 m) and Rakcham (2,900 m) - the last 25 km is narrow, unpaved in stretches, and requires attention. Chitkul (3,450 m) is the last village on the Baspa River before the Tibet border and is known for its potato fields, wooden houses, and the Hindustan Ka Aakhri Dhaba.

Places & Experiences:

  • Rampur (Sutlej valley)

  • Sarahan - Bhimakali Temple (1,000-year-old complex)

  • Sangla (2,680 m, Baspa valley)

  • Rakcham village

  • Chitkul (3,450 m, last village on the Baspa)

Travel Flow: Morning departure → Rampur → Sarahan detour → lunch at Jeori or Sangla → afternoon climb to Chitkul → evening at guesthouse

Overnight: Chitkul (guesthouse or homestay, twin/triple sharing)

Meals: Breakfast, Dinner

Important: The Sangla-Chitkul road is narrow, unpaved in stretches, and steep - this is the first technical riding section of the trip. Riders must be comfortable with hairpin bends and single-lane mountain roads. Chitkul nights are cold even in summer (5-10°C) - carry a fleece. Mobile connectivity ends at Sangla - Chitkul has no signal for most networks.

Day3

Day 3 — Chitkul to Nako via Kalpa Route: Chitkul → Sangla → Karcham → Kalpa → Reckong Peo → Spillow → Nako (approx. 190 km, 8–9 hours)

Leave Chitkul by 6:30 AM to reach the Karcham junction before traffic builds. Rejoin the Hindustan-Tibet Highway and climb to Kalpa (2,960 m) - a detour worth 45 minutes for the views of the Kinner Kailash range, one of the most photographed mountain faces in Himachal. Reckong Peo is the district headquarters of Kinnaur - last reliable fuel stop before Nako, and a good place for an early lunch. From here the road climbs to Spillow (3,000 m) and then enters the Sutlej gorge - the ride gets rougher, with rockfall zones and landslide-prone stretches. Cross into Spiti district at Sumdo (check-post, ID required) and continue to Nako (3,662 m) - a small village on a lake with a 1,000-year-old monastery. The Nako monastery murals date to the 11th century.

Places & Experiences:

  • Kalpa (2,960 m, Kinner Kailash views)

  • Reckong Peo (fuel stop, lunch)

  • Spillow (3,000 m)

  • Sumdo check-post (Spiti border, ID required)

  • Nako (3,662 m, Nako Lake, 11th-century monastery)

Travel Flow: Early departure → Chitkul descent → Kalpa detour → Reckong Peo lunch and fuel → Spillow → Sumdo check-post → Nako arrival by evening

Overnight: Nako (guesthouse, twin/triple sharing)

Meals: Breakfast, Dinner

Important: This is the first day riding above 3,500 m - watch for AMS symptoms (headache, nausea, breathlessness). Hydrate constantly. Sumdo check-post requires original photo ID (Aadhaar or passport) - no photocopies. The Sutlej gorge between Spillow and Sumdo has active rockfall zones - ride in the morning, not afternoon. Fuel at Reckong Peo - the next reliable pump is Kaza.

Day4

Day 4 — Nako to Kaza via Tabo Route: Nako → Tabo → Dhankar → Kaza (approx. 110 km, 4–5 hours)

A shorter riding day with time for sightseeing. Leave Nako by 8:00 AM. Ride to Tabo (3,050 m) - the Tabo Monastery here is over 1,000 years old and is a UNESCO tentative-list site; the mud-brick complex houses exquisite murals and stucco statues that predate the Tibetan Buddhist renaissance. Continue to Dhankar (3,894 m) - a monastery perched on a cliff edge, with a 1,200-year-old complex above the Spiti–Pin confluence. The detour from the main road is 8 km up a rough track, but worth it for the views. Arrive in Kaza (3,800 m) by late afternoon - the administrative headquarters of Spiti and the largest settlement in the valley. Kaza has fuel, ATMs, a small market, and the highest petrol pump in India. Rest and acclimatise.

Places & Experiences:

  • Tabo Monastery (1,000+ years old, UNESCO tentative list)

  • Dhankar Monastery and Dhankar Lake (cliff-edge complex)

  • Spiti–Pin confluence

  • Kaza (3,800 m, fuel, ATMs, market)

Travel Flow: Morning departure → Tabo monastery stop → Dhankar detour → lunch at Tabo or Dhankar → afternoon ride to Kaza → evening at guesthouse

Overnight: Kaza (guesthouse or hotel, twin/triple sharing)

Meals: Breakfast, Dinner

Important: Dhankar detour involves 8 km of unpaved, rough track - not suitable for low-clearance bikes. If unsure, leave the bike at the base and take the support vehicle. Kaza is the last reliable fuel stop for the next 3 days - fill up here. ATMs in Kaza are limited and often out of cash - carry enough cash. AMS risk at 3,800 m is real - rest on arrival, no strenuous activity.

Day5

Day 5 — Kaza: Key Monastery, Kibber and Chicham Bridge Route: Kaza → Key → Kibber → Chicham → Kaza (approx. 60 km, 4–5 hours)

A day ride from Kaza to Spiti's most famous sites. Ride to Key Monastery (4,166 m) - the largest monastery in Spiti, founded in the 11th century, perched on a hill above the Spiti River. The complex has 300+ monks during festival season and the views from the roof are exceptional. Continue to Kibber (4,270 m) - one of the highest inhabited villages in the world, with a small wildlife sanctuary nearby (snow leopard and Himalayan ibex territory). Then ride to Chicham Bridge (4,145 m) - Asia's highest suspension bridge, spanning a 1,000-foot gorge between Kibber and Chicham villages. Return to Kaza by late afternoon. Evening free - Kaza has a few cafés and a small market.

Places & Experiences:

  • Key Monastery (4,166 m, largest in Spiti)

  • Kibber village (4,270 m, wildlife sanctuary)

  • Chicham Bridge (Asia's highest suspension bridge)

  • Kaza market and cafés

Travel Flow: Morning ride to Key → Kibber → lunch at Kibber or Chicham → afternoon Chicham Bridge → return to Kaza → evening at leisure

Overnight: Kaza (guesthouse or hotel, twin/triple sharing)

Meals: Breakfast, Dinner

Important: All sites on this day are above 4,000 m - watch for AMS. Do not exert yourself at Key Monastery (steep climb to the top). Kibber Wildlife Sanctuary requires a permit if you enter the sanctuary area - ask locally. Chicham Bridge is a working bridge - do not stop in the middle for photos. Return to Kaza before dark - the roads are unlit and rough.

Day6

Day 6 — Kaza to Chandratal via Kunzum Pass Route: Kaza → Losar → Kunzum Pass (4,590 m) → Chandratal (approx. 110 km, 5–6 hours)

Leave Kaza by 7:00 AM. The ride goes south through Losar (4,079 m) - the last village in Spiti before the Kunzum Pass. The climb to Kunzum La (4,590 m) is steep and rough - the pass is usually open only July to October, and can close with early snow. At the top: the Kunzum Devi temple, where locals and travellers tie prayer flags. The descent to Chandratal (4,300 m) is on a rough, unpaved 12 km track from the Kunzum–Chatru road - Chandratal is a high-altitude lake and one of the most photographed sites in Spiti. Camp overnight at Chandratal or nearby Chatru (3,360 m) - camping at Chandratal itself is now restricted, and most operators camp at Chatru or at a designated camp near the lake.

Places & Experiences:

  • Losar (4,079 m, last village in Spiti)

  • Kunzum Pass (4,590 m, Kunzum Devi temple)

  • Chandratal Lake (4,300 m, high-altitude lake)

  • Chatru (3,360 m, camping alternative)

Travel Flow: Early departure → Losar → Kunzum Pass crossing → descent to Chandratal → afternoon at the lake → evening at camp

Overnight: Chandratal or Chatru (camp, twin/triple sharing)

Meals: Breakfast, Dinner

Important: Kunzum Pass (4,590 m) is open only July-October - the rest of the year it's snowbound. Even in season, it can close with early snow. Check conditions at Losar before committing. Chandratal camping is restricted - most operators camp at Chatru or a designated camp near the lake; do not plan to camp on the lake shore. Nights at Chandratal drop to -5°C even in summer - carry a down jacket and a 4-season sleeping bag.

Day7

Day 7 — Chandratal to Manali via Atal Tunnel Route: Chandratal → Chatru → Gramphu → Atal Tunnel → Manali (approx. 120 km, 6–7 hours)

Leave Chandratal by 6:30 AM - this is a long day with rough roads. The ride descends to Chatru and continues to Gramphu - the road between Chatru and Gramphu is one of the roughest stretches of the trip, with multiple water crossings (small streams that can be 1-2 feet deep after rain). At Gramphu, join the Manali-Leh highway and ride through the Atal Tunnel (9.02 km, opened 2020) - the tunnel bypasses the Rohtang Pass and cuts the Manali-Lahaul crossing to 15 minutes. Arrive in Manali by early afternoon. Check in to a hotel, then spend the evening on Mall Road or at Old Manali - the end-of-trip celebration is traditionally in Manali.

Places & Experiences:

  • Chatru (3,360 m)

  • Gramphu (junction with Manali-Leh highway)

  • Atal Tunnel (9.02 km, opened 2020)

  • Manali (Mall Road, Old Manali)

Travel Flow: Early departure → Chatru → Gramphu → Atal Tunnel → Manali arrival by afternoon → evening at leisure

Overnight: Manali (hotel, twin/triple sharing)

Meals: Breakfast, Dinner

Important: The Chatru-Gramphu stretch has multiple water crossings - check depth before riding through, and ride in a group with the support vehicle ahead. After heavy rain, some crossings can be impassable - the support vehicle driver will assess first. Atal Tunnel closes periodically for maintenance or snow clearance - check the BRO status on the day. Manali to Delhi is a 12-hour drive - if you're returning by road, plan an overnight halt at Chandigarh or Delhi-bound bus.

Day8

Day 8 — Manali to Delhi Route: Manali → Mandi → Bilaspur → Chandigarh → Delhi (approx. 540 km, 12–14 hours)

The final day is a long highway return - most riders prefer to ride their own bikes back, or load the bikes onto the support vehicle and travel by Volvo bus. Leave Manali by 5:00 AM to reach Delhi by evening. The route descends through Kullu, Mandi, Bilaspur and Chandigarh - the ride is on paved highways but long. Lunch at Mandi or Bilaspur. Arrive in Delhi by 8-10 PM. If you're shipping bikes back, handover happens at the Delhi drop-off point - typically Karol Bagh or Majnu ka Tila.

Places & Experiences:

  • Kullu valley descent

  • Mandi (lunch stop)

  • Bilaspur, Chandigarh

  • Delhi arrival (Karol Bagh or Majnu ka Tila)

Travel Flow: Early morning departure from Manali → highway ride → lunch at Mandi → evening arrival in Delhi

Overnight: None

Meals: Breakfast

Important: This is a 12-14 hour ride/drive - if you're not comfortable with a long highway day, opt to load the bike on the support vehicle and take a Volvo bus from Manali to Delhi (approx. ₹1,500–₹2,500 per person, 12 hours). Bike shipping to your home city is not included - we can arrange it at extra cost.

What's included

  • Accommodation: 7 nights - Narkanda (1), Chitkul (1), Nako (1), Kaza (2), Chandratal/Chatru (1), Manali (1) - on twin/triple sharing basis
  • Meals: Breakfast and dinner on all days (starting with dinner on Day 1, ending with breakfast on Day 8)
  • Royal Enfield Himalayan 411 or similar motorcycle (if opting for rental)
  • Fuel for the motorcycle (if opting for rental - see exclusions for self-bike option)
  • Support vehicle (Innova/Tempo Traveller) for luggage and backup
  • Mechanic with spare parts and tools
  • Road captain (lead rider) and sweep rider
  • Inner Line Permits for Spiti Valley (Sumdo check-post)
  • Overnight camping at Chandratal/Chatru (tents, sleeping bags, mats)
  • All toll taxes, parking, driver allowance and fuel for support vehicle
  • 24/7 on-ground coordinator

Not included

  • Airfare / train tickets to/from Delhi
  • Lunches on all days
  • All applicable taxes (GST, etc.)
  • Motorcycle rental (if riding your own bike - see inclusions note above; rental charge is ₹1,800-₹2,500 per day depending on model and duration)
  • Fuel for self-owned motorcycle (approx. ₹8,000-₹10,000 for the trip)
  • Damage/insurance excess on rented motorcycle (security deposit ₹10,000-₹15,000, refundable)
  • Riding gear (helmet, jacket, gloves, boots - available for rent at ₹2,500–₹4,000 for the trip, or bring your own)
  • Entry fees to monasteries (Tabo ~₹50, Key ~₹30–₹50, Dhankar ~₹30)
  • Chandratal camping permit (if applicable, ~₹100–₹300)
  • Any adventure activities (river rafting in Kullu, paragliding in Solang)
  • Personal expenses (laundry, telephone, tips, shopping)
  • Travel insurance (strongly recommended - see FAQs)
  • Medical expenses, including evacuation if needed
  • Bike shipping to home city (if applicable)
  • Volvo bus from Manali to Delhi (if opting out of the final ride - approx. ₹1,500–₹2,500 per person)
  • Any services not specifically mentioned under inclusions

Pickup & drop details

Bhuntar Airport

What to bring

Things to Pack:

Riding Gear: Full-face helmet (DOT/ECE certified), riding jacket with armour, riding pants, gloves (summer + waterproof), riding boots, balaclava, neck gaiter, rain suit, kidney belt.

Clothing: Thermal inners (2 sets), fleece mid-layers, down jacket, waterproof outer shell, quick-dry t-shirts, warm trousers, 3-4 pairs of socks, woolen cap, buff.

Personal Gear: Sunscreen SPF 50+, lip balm, cold cream, sunglasses (UV protection), power bank, torch/headlamp, basic medicines (AMS tablets like Diamox - consult your doctor first, pain relief, ORS, blister patches), personal first-aid kit, insulated water bottle.

Documents: Original driving licence (motorcycle with gear), photo ID (Aadhaar/passport), bike documents (RC, insurance, PUC - for self-owned bike), travel insurance copy, passport-size photos (4), printed hotel vouchers.

Optional: Action camera, tank bag or tail bag, tyre repair kit, chain lube, spare clutch/brake levers, dry bag, hydration pack.


Best Time to Travel:

July to September is the primary riding window - Kunzum Pass and the Atal Tunnel route are open, and the Spiti roads are rideable. July-August is monsoon - expect rain, water crossings, and landslide risk in the Sutlej gorge. September is the best month - clear skies, dry roads, and the post-monsoon Himalayan light. Late June can work if the passes have opened early. October is possible but risky - Kunzum Pass can close with early snow, and temperatures drop sharply. The trip does not operate November-May - the passes are snowbound, and most of Spiti is inaccessible.

Suitable For:
Experienced riders who are comfortable with 8-10 hour riding days, altitudes up to 4,590 m, unpaved roads, water crossings, and hairpin bends. Not suitable for beginner riders, pillion riders without riding experience, or travellers with heart/respiratory conditions. Age 18+ for riders (valid motorcycle licence required); 12+ for pillions. Not suitable for those who can't handle sub-zero nights (Chandratal drops to -5°C even in summer).

Travel Pace:
Challenging. This is a 1,800+ km ride over 8 days, with altitudes ranging from 200 m (Delhi) to 4,590 m (Kunzum Pass). Six of the eight days involve 6+ hours of riding. Two days involve 10-12 hours. This is not a leisure trip - it's a serious Himalayan motorcycle circuit. Riders must be physically fit, well-hydrated, and prepared for altitude.

Accommodation:
Narkanda, Chitkul, Nako, Kaza: guesthouses or homestays (twin/triple sharing, basic amenities). Chandratal/Chatru: alpine tents (twin/triple sharing, sleeping bags provided). Manali: hotel (twin/triple sharing, comfortable post-ride recovery). Accommodation in Spiti is basic - do not expect hotel-standard facilities. Hot water is available in most guesthouses but on a schedule.

Transport:
Royal Enfield Himalayan 411 or similar motorcycle (rental option - ₹1,800-₹2,500 per day). Support vehicle (Innova or Tempo Traveller) for luggage, spare parts, and non-riding participants. Mechanic travels with the group. Road captain leads, sweep rider brings up the rear. Fuel stops planned at Reckong Peo, Kaza, and Losar - carry cash for fuel; card machines don't work in Spiti.

Meals:
Breakfast and dinner included. Lunches are not included - budget ₹300–₹500 per person per lunch at dhabas and small restaurants. Food in Spiti is simple - rice, dal, roti, momos, thukpa (Tibetan noodle soup). Vegetarian options are the norm; non-vegetarian is limited. Carry energy bars, dry fruits, and electrolyte packets. Alcohol is not widely available in Spiti - do not carry or consume at altitude.

Important Notes:

  • AMS is the single biggest risk. Kaza sits at 3,800 m, Chandratal at 4,300 m, and Kunzum Pass at 4,590 m. Symptoms: headache, nausea, breathlessness, dizziness. If symptoms don't resolve with rest and hydration, descend immediately. Do not push through.

  • Inner Line Permits are mandatory for Spiti Valley. Sumdo check-post requires original photo ID. We arrange permits - carry multiple photocopies.

  • Fuel: Fill up at Reckong Peo and Kaza - these are the last reliable pumps. Card machines don't work in Spiti - carry cash (₹8,000–₹12,000).

  • Kunzum Pass is open July–October only. Even in season, it can close with early snow - check conditions at Losar before committing.

  • Water crossings between Chatru and Gramphu can be 1-2 feet deep after rain. Ride in a group, let the support vehicle assess first.

  • Mobile connectivity: Jio and Airtel work in Kaza and Manali. No signal at Chitkul, Nako, Chandratal, or on most riding days. Carry a local SIM (BSNL has the best coverage in Spiti).

  • Riding gear is mandatory: helmet, jacket, gloves, boots. Rent in Delhi or Manali if you don't have your own.

  • Bike documents: carry RC, insurance, PUC, and your driving licence. Rental bikes come with all documents. Photocopies accepted at most check-posts, but Sumdo requires originals.

  • Altitude and alcohol: Do not consume alcohol at altitude - it worsens AMS and dehydration.

  • Emergency evacuation: The nearest hospital is at Kaza (small) and Manali (larger). Helicopter evacuation from Spiti is possible but expensive - travel insurance with medical evacuation cover is strongly recommended.

Seasonal Considerations:

  • July: Monsoon begins. Roads open but expect rain and landslide risk in the Sutlej gorge. Water crossings on the Chandratal–Gramphu stretch can be deep.

  • August: Peak monsoon. Landslide risk highest. Some days may require itinerary changes. Not the best month for beginners.

  • September: Best month. Clear skies, dry roads, post-monsoon Himalayan light. Kunzum Pass still open. Book early - this is peak riding season.

  • October: Marginal window. Kunzum Pass can close with early snow. Temperatures drop sharply at altitude. Confirm pass status before booking.

Customization:

  • Extend by 1 day at Kaza for a Langza-Hikkim-Komic (world's highest post office) circuit

  • Add a Spiti homestay night in Langza or Komic

  • Add a snow leopard tracking extension (winter only, February-March)

  • Skip Chandratal and add a Chitkul–Kalpa–Sarahan slow circuit instead

  • Rent a higher-cc bike (Royal Enfield 650, KTM 390 Adventure) at extra cost

  • Arrange bike shipping to your home city after the trip

  • Private group (not shared with other riders) at extra cost

  • Add a Manali rest day for recovery before the Delhi return


Cancellation & refund policy

Cancellation, Amendment & Refund Policy

1. Booking Confirmation & Advance Payment

A booking shall be considered confirmed only upon receipt of the required advance payment. The company reserves the right to release unconfirmed bookings without prior notice. All payments made towards booking confirmation are subject to the cancellation terms mentioned below.

2. Cancellation Policy

All cancellation requests must be submitted in writing via email or official communication channels. Cancellation charges will be calculated based on the total package cost and the date on which the written cancellation request is received by the company.

Cancellation Charges

Cancellation Period          Retention Charges
More than 60 days prior to arrival25% of total package cost
Between 30–60 days prior to arrival50% of total package cost
Between 15–29 days prior to arrival75% of total package cost
Within 14 days prior to arrival / No Show100% retention

3. Non-Refundable Components

The following components shall be strictly non-refundable once confirmed:

  • Flight/train tickets (if applicable)
  • Visa fees
  • Permit charges
  • Peak season hotel bookings
  • Houseboat bookings during high season
  • Adventure/activity tickets
  • Any special event or festive season supplement
  • Service fees, processing fees, and convenience charges

The company reserves the right to deduct supplier-imposed cancellation charges in addition to the above retention charges wherever applicable.

4. Amendment / Rescheduling Policy

Any amendment, modification, postponement, or rescheduling request must be submitted in writing and shall be subject to availability and supplier approval. The company does not guarantee acceptance of amendment requests after booking confirmation. Any fare difference, seasonal surcharge, hotel rate revision, transport cost escalation, or supplier-imposed amendment fee shall be payable additionally by the client/agent. Amendments requested within 30 days of arrival may be treated as a cancellation and rebooking at the sole discretion of the company.

5. No Show Policy

Failure of the guest/client to arrive, utilize booked services, or join the tour on the scheduled date without prior written intimation shall be treated as a “No Show”.

In such cases:

  • 100% of the total booking amount shall be forfeited
  • No refund, amendment, or credit note shall be applicable
  • Unused services, early departures, or missed sightseeing tours shall not qualify for any refund.

6. Force Majeure / Unforeseen Circumstances

Poise Travel and Tourism shall not be held liable for any cancellation, delay, alteration, loss, or additional expense arising due to circumstances beyond the company’s control, including but not limited to:

  • Natural disasters
  • Floods, snowfall, landslides, road blockages
  • Political unrest, strikes, curfews
  • Flight cancellations or operational disruptions
  • Pandemic-related restrictions
  • Government orders or travel advisories

Under such circumstances:

  • Refunds, if any, shall strictly depend upon recoveries received from hotels, transporters, and other suppliers.
  • Administrative, processing, and operational charges shall remain non-refundable.
  • The company reserves the absolute right to alter itineraries in the interest of guest safety and operational feasibility.

7. Refund Policy

Eligible refunds, if any, shall be processed within 30–45 working days from the date of cancellation confirmation. Refund timelines are subject to receipt of funds from respective suppliers/vendors. Refunds shall be processed only through the original payment mode unless otherwise agreed in writing. Bank charges, payment gateway fees, foreign exchange fluctuations, and transaction charges shall be deducted from the refundable amount.

8. Pricing & Supplier Protection Clause

All package rates are dynamic and subject to availability at the time of confirmation. In case of sudden supplier tariff revisions, fuel hikes, government taxes, or hotel policy changes, the company reserves the right to revise package pricing prior to final confirmation. Confirmed bookings shall remain protected unless impacted by force majeure or supplier default.

9. Jurisdiction

Any dispute arising in relation to bookings, payments, or services shall be subject to the jurisdiction of courts located in Srinagar, Jammu & Kashmir only.

10. Hotel Damage & Liability Clause

Any loss, damage, breakage, theft, or misuse of hotel/houseboat property caused by guests shall be the sole responsibility of the guest and/or the booking agent. Charges imposed by the hotel/houseboat management for damages, excessive cleaning, missing items, or misconduct must be settled directly by the guest or agent before check-out. Poise Travel and Tourism shall not be held liable for disputes arising between guests and hotel management regarding damages or conduct. The company reserves the right to recover any unpaid damage charges from the booking agent in case the guest departs without settlement.

11. Guest Conduct Policy

Guests are expected to maintain respectful and lawful behavior throughout the tour. Any misconduct including but not limited to:

  • Abuse towards staff/drivers/hotel employees
  • Illegal activities
  • Consumption of prohibited substances
  • Damage to public or private property
  • Disturbance to other guests

May result in immediate termination of services without any refund. Any fines, penalties, legal consequences, or damages arising due to guest behavior shall be borne entirely by the guest and/or (b2b) booking agent. The company reserves the right to deny services to intoxicated, abusive, or disruptive guests if deemed necessary for operational safety.

12. Payment Default Clause

All payments must be cleared within the agreed timeline prior to guest arrival unless otherwise approved in writing. Failure to clear pending dues may result in:

  • Release of hotel bookings
  • Suspension of services
  • Denial of check-in/check-out assistance
  • Cancellation of transport arrangements without further liability on the company.

In case of delayed payments:

  • The company reserves the right to levy interest/late payment charges.
  • Any supplier penalties arising due to delayed payment shall be recoverable from the booking agent/client.
  • Vouchers and confirmations issued prior to full payment shall remain provisional until payment realization.

13. Peak Season / Blackout Cancellation Policy

The following periods shall be treated as Peak Season / Blackout Dates:

  • Christmas & New Year
  • Eid Holidays
  • Long weekends
  • National holidays
  • Heavy snowfall periods
  • Festival dates
  • Any dates specifically notified by the company

During these periods:

  • Hotel bookings, transport services, and houseboats may carry stricter cancellation terms imposed by suppliers.
  • Certain bookings may become completely non-refundable immediately after confirmation.
  • Advance payments during blackout periods may be non-transferable and non-adjustable.
  • The company reserves the right to apply special cancellation policies for peak dates irrespective of the standard cancellation policy mentioned above.

14. Kashmir Weather / Snowfall Disclaimer

Kashmir is a weather-sensitive destination and operations may be affected due to:

  • Snowfall
  • Landslides
  • Road closures
  • Avalanches
  • Traffic restrictions
  • Flight disruptions
  • Government-imposed movement restrictions

Poise Travel and Tourism shall not be responsible for:

  • Non-availability of sightseeing
  • Gondola closure
  • Missed flights/trains
  • Route diversions
  • Hotel changes caused by weather conditions
  • Delay or cancellation of activities due to snowfall or road blockage

Additional expenses arising due to:

  • Extra hotel nights
  • Alternative transport
  • Route changes
  • Vehicle chain charges during snow
  • Flight rescheduling

Shall be borne directly by the guest/client. No refund shall be applicable for unused services caused due to weather conditions or government restrictions beyond operational control.

15. Supplier Substitution Clause

In case any confirmed hotel, houseboat, or transport provider becomes unavailable due to operational reasons, overbooking, weather conditions, maintenance, or force majeure, the company reserves the right to provide a similar category alternative without prior liability. Every effort shall be made to maintain service standards and comfort levels.

16. B2B Confidentiality Clause

All contracted rates, quotations, and pricing shared with agents/partners are strictly confidential and intended solely for B2B business use. Redistribution of net rates directly to suppliers, competitors, or unauthorized third parties is strictly prohibited. The company reserves the right to terminate business relationships in case of rate misuse or breach of confidentiality.

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"Either works. Renting a Royal Enfield Himalayan 411 or similar through us costs ₹1,800-₹2,500 per day (₹12,600-₹17,500 for the 7 days). Rental bikes come with RC, insurance, and PUC. If riding your own motorcycle, bring it to Delhi with valid documents - fuel for self-owned bikes (~₹8,000-₹10,000) is on you. Bike shipping back to your home city after the trip is not included but can be arranged at extra cost."

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"Reasonable fitness is required - 8-10 hour riding days, altitudes up to 4,590 m, and two days over 10 hours. The biggest physical challenge is altitude, not riding. AMS (headache, nausea, breathlessness) affects many riders at Kaza (3,800 m) and Chandratal (4,300 m). Hydration, rest, and a slow pace help. Riders with heart or respiratory conditions should not book. If AMS symptoms don't resolve with rest, you descend - no arguments."

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"We carry oxygen cylinders in the support vehicle and pulse oximeters. The road captain checks riders daily at high-altitude stops. If symptoms don't resolve with rest and hydration, we descend immediately to a lower altitude - usually Kaza if higher, or Reckong Peo if returning. Evacuation to Manali or Chandigarh is possible. The nearest hospitals are at Kaza (basic) and Manali (larger). Travel insurance with medical evacuation cover is strongly recommended - helicopter evacuation from Spiti is expensive and not covered by standard insurance."

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"No - Kunzum Pass (4,590 m) is open July to October only. Even in season, it can close with early snow or heavy rain. We check conditions at Losar before committing. If Kunzum is closed, we reroute via the alternative (longer) route through Manali and Rohtang - this adds a day and changes the itinerary. No refund is applicable for itinerary changes due to pass closures."

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"Full-face helmet, riding jacket with armour, riding pants, gloves, and riding boots are mandatory. If you don't have your own, gear is available for rent in Delhi at approximately ₹2,500-₹4,000 for the trip. Rent before Day 1 - we can coordinate pickup or delivery. Do not ride without proper gear - Himalayan roads are unforgiving."

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"Fuel: Fill up at Reckong Peo (Kinnaur) and Kaza - these are the last reliable pumps. Card machines don't work in Spiti - carry cash (₹8,000–₹12,000). ATMs: Kaza has a few ATMs but they often run out of cash, especially on weekends. Withdraw cash in Delhi, Shimla, or Reckong Peo before entering Spiti. Fuel for rented bikes is included; fuel for self-owned bikes is on you."

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"Cancellation charges are calculated on the total package cost: more than 60 days before arrival - 25% retention; 30-60 days - 50%; 15-29 days - 75%; within 14 days or no-show - 100% retention. Permit fees, peak-season camp bookings, bike rental charges, and activity tickets are non-refundable once confirmed. Eligible refunds are processed within 30-45 working days, subject to supplier recoveries, and are made via the original payment mode."

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